In life, if we find fake and shoddy goods or false publicity, the quality of the product is unqualified, we can call 12315 to complain to the industrial and commercial department, but not all products can pass 12315 complaints because certain products are specific department management. So the treatment of it is different. 12313 is a special number for the National Tobacco Monopoly Administration to accept the national tobacco monopoly market supervision report. When we find illegal production and operating tobacco, we can call 12313 to complain. 1. What is 12313? 12313 is a national unified tobacco industry complaint, reporting, and consulting phone. 12313 is a special number for the National Tobacco Monopoly Administration to accept the National Tobacco Monopoly Market Supervision Report. The “12313” report phone call is positioned in the public welfare service of tobacco monopoly administrative management. The main function is to accept the public’s report on illegal production and operation of tobacco monopoly, and reply to the consultation of tobacco monopoly laws and regulations and policies to better safeguard national interests and consumers. Benefit. If citizens find problems such as illegal selling tobacco products, please call the “12313” tobacco complaint hotline in time to safeguard legitimate rights and interests. 2. The scope of service of 12313 (1) Reports involving illegal acts such as the production, sales, transportation, and transportation of tobacco products; ) Opinions and suggestions on the performance of the work responsibilities of the business department, the procedures and service content of the business department; (4) Other consultations on special monopoly management, cigarette management, tobacco production and operation work. 3. Methods of reporting tobacco companies 1. The reporting telephone number of tobacco industry supervision and reporting number 12313.2, 12345, mayor hotline. 3. The online media hotline, if there are large illegal acts, can be exposed. 4. The service hours of 12313 12313 are a 24 -hour complaint hotline. During the working hours, artificial real -time answers are implemented. Outside of working hours, the “12313” hotline service platform system automatically records a message. Weekends and statutory holidays are not included in working hours. Complaints and reports should generally be completed within 10 working days from the date of acceptance. For one of the following circumstances, after approval by the person in charge, the processing period may be extended appropriately: (1) the matters are complicated and involved in multiple subjects; (2) the investigation and verification of difficulties; ) Others who need to extend the time limit. 5. Precautions for complaints of 12313 (1) Conditions for the acceptance of complaints and reports 1. Confrative complaint report objects and violations of laws and regulations; 2. The object of reporting reports or violations of laws and regulations is within the administrative area of the “12313” hotline acceptance agency. (2) The situation of not accepting 1. The production and operation of the “two smokes”; 2. If the object of complaint reports or violations of laws and regulations is confirmed; Or if it is being handled, the complaint reporter will make the same demand to the higher -level organs of the acceptance agency and the organizer within the prescribed period. In order to facilitate the investigation and verification, complaints, consulting, and opinions and suggestions are not confidential. The incoming person does not provide clear personal information and will not accept it. 6. 12313 Report results Inquiry after inquiring, after verification, the results of the reporter will be reported to the reporter in accordance with the requirements of the procedure. 7. 12313’s charging standards generated by the charging standards shall be borne by the Lord, calculated according to the market call fee. The long -distance expenses incurred by the owner’s access to the provincial bureau (company) shall be borne by the Provincial Bureau (Company). 12313 is a complaint hotline for tobacco. When facilitating the masses to report illegal production and operation tobacco, it also provides the public with publicity and consulting services for tobacco monopoly, and effectively maintains the market order of tobacco monopoly.
In life, if we find fake and shoddy goods or false publicity, the quality of the product is unqualified, we can call 12315 to complain to the industrial and commercial department, but not all products can pass 12315 complaints because certain products are specific department management. So the treatment of it is different. 12313 is a special number for the National Tobacco Monopoly Administration to accept the national tobacco monopoly market supervision report. When we find illegal production and operating tobacco, we can call 12313 to complain. 1. What is 12313? 12313 is a national unified tobacco industry complaint, reporting, and consulting phone. 12313 is a special number for the National Tobacco Monopoly Administration to accept the National Tobacco Monopoly Market Supervision Report. The “12313” report phone call is positioned in the public welfare service of tobacco monopoly administrative management. The main function is to accept the public’s report on illegal production and operation of tobacco monopoly, and reply to the consultation of tobacco monopoly laws and regulations and policies to better safeguard national interests and consumers. Benefit. If citizens find problems such as illegal selling tobacco products, please call the “12313” tobacco complaint hotline in time to safeguard legitimate rights and interests. 2. The scope of service of 12313 (1) Reports involving illegal acts such as the production, sales, transportation, and transportation of tobacco products; ) Opinions and suggestions on the performance of the work responsibilities of the business department, the procedures and service content of the business department; (4) Other consultations on special monopoly management, cigarette management, tobacco production and operation work. 3. Methods of reporting tobacco companies 1. The reporting telephone number of tobacco industry supervision and reporting number 12313.2, 12345, mayor hotline. 3. The online media hotline, if there are large illegal acts, can be exposed. 4. The service hours of 12313 12313 are a 24 -hour complaint hotline. During the working hours, artificial real -time answers are implemented. Outside of working hours, the “12313” hotline service platform system automatically records a message. Weekends and statutory holidays are not included in working hours. Complaints and reports should generally be completed within 10 working days from the date of acceptance. For one of the following circumstances, after approval by the person in charge, the processing period may be extended appropriately: (1) the matters are complicated and involved in multiple subjects; (2) the investigation and verification of difficulties; ) Others who need to extend the time limit. 5. Precautions for complaints of 12313 (1) Conditions for the acceptance of complaints and reports 1. Confrative complaint report objects and violations of laws and regulations; 2. The object of reporting reports or violations of laws and regulations is within the administrative area of the “12313” hotline acceptance agency. (2) The situation of not accepting 1. The production and operation of the “two smokes”; 2. If the object of complaint reports or violations of laws and regulations is confirmed; Or if it is being handled, the complaint reporter will make the same demand to the higher -level organs of the acceptance agency and the organizer within the prescribed period. In order to facilitate the investigation and verification, complaints, consulting, and opinions and suggestions are not confidential. The incoming person does not provide clear personal information and will not accept it. 6. 12313 Report results Inquiry after inquiring, after verification, the results of the reporter will be reported to the reporter in accordance with the requirements of the procedure. 7. 12313’s charging standards generated by the charging standards shall be borne by the Lord, calculated according to the market call fee. The long -distance expenses incurred by the owner’s access to the provincial bureau (company) shall be borne by the Provincial Bureau (Company). 12313 is a complaint hotline for tobacco. When facilitating the masses to report illegal production and operation tobacco, it also provides the public with publicity and consulting services for tobacco monopoly, and effectively maintains the market order of tobacco monopoly.